Shipping policy
Shipping Policy
At City Beauty Skincare, we strive to deliver your order as quickly and efficiently as possible.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.
Customs and Duties
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at contact@citybeautyskincareshop.com and we will work with the carrier to resolve the issue.
For any shipping questions, reach out to contact@citybeautyskincareshop.com.